Spy Toys is a team of toy agents for the Department of Secret Affairs.
That organization is run by an older looking woman calling herself Auntie Roz. As she tells it, "my job is to prevent horrid things from happening. The horrid blowy-uppy kind of things. Or the horrid 'Oh no, the Crown Jewels have been stolen' king of thing".
The basis behind the existence of this team of really smart and strangely capable thinking toys is: The world's leading toy manufacturer [Snaztacular Ultrafun] gives each toy it creates a tiny, computerized brain and a unique personality making for some seriously awesome toys. But sometimes there's a faulty toy . . ."
We learn a whole lot more in the opening chapter of the first recorded adventure: "Snaztacular Ultrafun's toys were not like the ones made by other companies. They were much cleverer and much more fun. Every toy contained a tiny computerized brain that gave it a personality and allowed it to walk and talk as if it were alive. They were the ultimate playthings: bikes that took you home if you were too tired to pedal, footballs who wanted to be kicked, board games who pieces tidied themselves away once you had finished playing with them, dolls that acted just like real people".
Sounds too good to be real. Unfortunately, as stated a bit earlier, once in a while there is an oops.
Take the leader of the Spy Toys for example. He is a Snugaliffic Cuddlestar, the most advanced teddy bear available. "They could sing lullabies, tell bedtime stories, bring you a glass of milk" and so on. They were most importantly designed for cuddling because they would cuddle back. In the case of our Snugaliffic, named Dan, though, the oops was that the malfunction made him so strong he could crush a car. "You don't know your own strength", he was told. Not good! He was tossed onto the discard stack.
He is joined by Arabella, a Loadsasmiles Sunshine Doll, a ragdoll meant to be the best friend of the girl owning her. Unfortunately, her oops is that "I'm not good with people" because a crossed wire "gives me a really short temper". Best friend dolls are not supposed to dangle their human girl owner by the "ankles out her bedroom window because she looked at me the wrong way". She hates kids!
And there is Flax who looks like a bunny but is really "a custom-made police robot disguised as a rabbit to dig tunnels and secretly gather information from criminals. He does not like doing that, though, and "went AWOL some time ago and has been living wild ever since".
All three were on the lam when they were snatched by Auntie Roz and put to work.