Jane Knight is an agent with British Intelligence.
There is no department name to the agency she works for because at the time she starts her current employment, it has no name. It does not really even exist, yet. It is a dream project of two experienced intelligence spymasters, Mary Johnson of MI5 and Miles Stones of MI6; the dream being a small group whose mission would be "to gather information and evidence of companies supporting terrorism, so interested governments around the world, including the UK, can act upon the data."
Operatives for this proposed bureau would "have some form of training in defending themselves, in how to avoid being captured and how to escape. The civil servant field agents will be given numerous identification tags, so they can enter various business offices and manufacturing plants to gather photographic evidence and any soft copies on [USBs]."
When they present their idea to the Foreign Minister, he is less than skeptical and insists on a proof-of-concept. It then falls on Miles to take the initiative to pick one person to be the first unofficial agent for this as yet non-existing department. That person will be Jane Knight.
Knight is 33 years old when we first meet her. She is employed by a company specializing in tax and forensic accounting; her position there being a worker-bee making use of her degree in Accounting. Her work there had been exceptional but owing to her very timid demeanor and decidedly low self-esteem, she had not yet demonstrated the fact that she is a genius when it comes to numbers.
She had "a slim face and nose with light visible freckles on her cheeks, chin and forehead". She wears her hair in a ponytail most of the time and virtually never wears makeup because she had been learned how to apply it.
If you were to picture a female operative, you might come close in some areas to Knight - she is a very attractive blonde-haired woman with an hourglass figure - and far in other areas - she is quite short (4'10") and consistently dressed in conservative apparel.
And more unusual for a would-be agent is, as she tells it, "I am a very introverted, timid and shy person in front of strangers and work colleagues that I do not know very well. I can also be very intimidated by strong characters, but I am not scared of them". Having been bullied mercilessly from ages 6 to 16, including not-infrequent physical abuse, by three fellow schoolgirls, she suffers from depression on a regular basis and often has thoughts of suicide.
This will make for some very unusual missions.