Jake Foley is an agent with the NSA.
He will be, soon after we meet him in the first recorded adventure. Initially, however, he is in the IT department responsible for keeping the myriad computer systems on which the government intelligence agency relies on so much. He had twice before tried to get moved to a more active position in the group but both times he was turned down. Which is why our first contact shows him called upon to fix machines in a couple different parts of the large facility.
Even in his personal life, when a good looking woman he went to college with asks him over to her place on a Saturday, he quickly discovers it is to take a look at her wonky PC, not to spend quality time with her.
Don't get the idea, though, that this is some Sad Sack being always put down and feeling morose. Foley is a pretty happy guy with friends and a life and a job that he not only enjoys but is also extremely good at. He just would not mind something with a little 'more'. Be careful what you wish for.
In that initial adventure, he is in a highly restricted laboratory working as requested on yet another malcontent computer when his life changes forever. It is important to remember that while his job is "just IT" and not something glamorous like he would have enjoyed, his security clearance level is through the roof so he can go wherever a computer or network needs mending. Hence his presence in that lab where research of the highest classification was being performed.
It was there that a very greedy traitor arrived to get the latest data on that project. Unfortunately, Foley was there as well and mayhem ensued and shots were fired by the traitor and a container was pierced and the product of that research released, entering his bloodstream via shrapnel. The contents were nanobots and they went crazy inside him and through technology far beyond me changed him quickly and completely.
These 'nanites', as they are called, give him superhuman abilities including the power to control nearby technology with his brain. His strength is incredible, his speed almost lightning fast, his senses greatly enhanced.
Since this technology was done by the NSA, Foley became their newest agent. He got his wish after all, just not at all like he had imagined.