Cameron Cole is an agent with the CIA.
One word used prominently in the promo for his first recorded adventure is 'disallusioned'. Part of the problem comes from his personal life where he and his wife had just decided to end their relationship - the love had ended some time before. But a bigger part is professionally where he was more than aware how bureaucratic the Agency was. He worked in the Counterterrorism Center (CTC) where he was often dismayed that he knew so few of the other members and some of those he did know he was not thrilled with. That included his new boss at the CTC, Nancy McCune, whom he considers "just another bottleneck" in the process and her office as "one giant red tape dispenser". He was also irked that as an Operations Staff Officer, he was forced to prove himself all over again. Being 44 years old and having done far more than enough to show his worth, having to do so yet again to a new set of bosses was tiresome.
A good part of the problem was that Cole was an experienced field agent and he enjoyed being out there where the action was. Instead, he was sitting a desk because the new regime "had tied him to analytical work and he rarely was let off the leash". Even worse, though he was in charge of analysis for a Middle Eastern section, his analysis was not considered that important.
All this sound rather depressing and not exactly pulling you into his story but it does get better once the action starts happening and Cole gets his wish to be back out in the field - even though out there very bad people are trying very hard to kill him. To be fair, he is trying even harder to eliminate them.
Shortly after we meet Cole, we are introduced to Hannah Jacobs, a 34-year-old divorced FBI agent who is assigned liaison duty with Langley, "part of the interagency 'Can't we all just get along' program sponsored by our ever-efficient federal government", as a colleague of Cole puts it. She will help give him renewed purpose in his work and she will be there when those bad people mentioned above do some very bad things to Cole.