Jefferson Boone is a freelance troubleshooter for the State Department.
Growing up the only child of a career diplomat, Jefferson Boone traveled throughout the world with his father, seeing more than most would dream up before he graduated high school. His ease with languages made fitting in a natural event, resulting in his total comfort no matter where in Europe he went.
It was after college and just before starting his own job for the State Department that the two Boones first discussed the need for a 'handyman'. His father pointed out that as a diplomat, his hands were tied too many times, making him ineffective and frustrated. Someone who worked outside the system would, however, be freer to respond.
While visiting a small troubled country ('which one isn't important'), Robert Boone was killed in a senseless riot. Jefferson knew that if the State Department had followed the advice of his father, conditions in that nation struggling for democracy would not have deteriorated to the extent they did.
The potential career as a diplomat stopped. The Handyman went into action.
With a pistol, Jefferson Boone is a good, but not great, marksman. As a fighter, he is above average with some martial arts abilities. The prowess he possesses that makes him the highly rated and much sought-after 'fixer' is his determination. Once he takes an assignment, his dogged attitude doesn't let him let go until the matter is resolved.
Of note is the business card he carries and which he hands out on numerous instances. It is a plain white card with both his name and his nickname: Jefferson Boone Handyman.